Privacy policy
SoftSeason Furniture Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to all visitors and customers of www.softseason.ca and explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
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Full name, email address, phone number
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Billing and shipping address
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Payment information (processed securely through third-party payment gateways — we do not store your credit card details)
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Order history and customer support communications
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IP address, browser type, device information, and website activity
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Cookies and tracking data
How We Use Your Information
Your information is used to:
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Process and fulfill orders
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Provide customer service and order updates
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Improve website performance and user experience
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Send promotional offers and marketing communications (you can unsubscribe at any time)
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Analyze website traffic and advertising performance
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Run targeted advertising campaigns through Google, Meta (Facebook & Instagram), TikTok, and similar platforms
Cookies & Tracking Technologies
We use cookies, Meta Pixel, Google Analytics, and similar technologies to:
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Understand how visitors use our website
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Measure ad performance
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Provide relevant advertisements
You may disable cookies in your browser settings, but some features of our website may not function properly.
Sharing Your Information
We do not sell your personal data.
Your information may be shared only with trusted third-party service providers such as:
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Payment processors
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Shipping & logistics partners
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Advertising platforms
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Analytics services
All partners are required to keep your data secure.
Your Privacy Rights
You may request to:
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Access your personal information
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Correct or delete your data
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Withdraw consent from marketing communications
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Ask how your data is being used
Please contact us at support@softseason.ca to submit a request.
Data Security
We implement industry-standard security measures to protect your information. However, no transmission over the internet is completely secure.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact:
SoftSeason Furniture Inc.
Email: support@softseason.ca