• Full name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely by third-party gateways — card details are never stored by SoftSeason)
• Order history and customer support communications
• IP address, browser type, device information, and website activity
• Cookies and tracking data

• Process and fulfil your orders
• Provide customer service and order updates
• Improve website performance and user experience
• Send promotional offers — you may unsubscribe at any time
• Analyse website traffic and advertising performance
• Run targeted advertising campaigns via Google, Meta, TikTok, and similar platforms

We use cookies, Meta Pixel, Google Analytics, and similar technologies to understand how visitors use our website, measure advertising performance, and serve relevant ads. These tools help us improve the shopping experience and reach customers who may be interested in our products.

We do not sell your personal information. Data may be shared only with trusted third-party service providers who support our operations — including payment processors, shipping and logistics partners, advertising platforms, and analytics services. All partners are required to handle your data securely and in compliance with applicable privacy laws.

You have the right to:

• Access your personal information held by SoftSeason
• Request correction or deletion of your data
• Withdraw consent from marketing communications at any time
• Ask how your data is being collected, stored, and used